Privacy Policy

Cookies

Northern Beaches websites uses cookies. Cookies are small chunks of information stored by your internet browser to save information or an interaction you have had with a website. Cookies offer great benefits to users which can include making websites load faster and by auto-filling forms to save you time. Our website uses cookies so we can evaluate the success of our website and to help us better serve our customer requirements. We also use cookies on form information so that you may partially enter a form and come back to it later with the information still being retrievable. We do not store persistent cookies on your computer.

Form Data

We collect data from form entries on our website. Forms are an avenue in which customers can contact us about a range of issues from sales to support. We store this data on our servers so we have a history of your previous questions and support matters so we can better serve your needs. We ask for, collect and store only the bare minimum necessary to identify and contact you including your name and email address.

eCommerce Orders

When you make a purchase on Northern Beaches Websites we store your order information on our servers. This data is an important record of your transaction so we can address any issues which may arise from your order and so we can contact you about important updates about the specific products you may purchase.

Our website, and business more broadly will not share any information through form submissions, emails, cookies cookies or from any other transmission to anyone at any time without your permission. At Northern Beaches Websites we are committed to keeping your confidential information private. Any files we send online are fully encrypted and we store our local files on raid systems with an encrypted online backup so your files are always safe. However Northern Beaches Websites may be required by law to disclose information to relevant government authorities at their request. Another exception is at the request of the customer to contact 3rd parties e.g. a payment gateway or previous designer on their behalf for the customers convenience. These communications will only be made at upon the clients authorisation.

Our data is stored on a central server with regular off-site backups. The servers are located in a secure location in Sydney, Australia. Only Northern Beaches Websites and our server administrators have access to this information. It is not shared with any third parties.

In regards to our Zoom plugin, and any plugins developed by Northern Beaches Websites, no data is stored on our servers except for your initial purchase order data. If you wish to remove this purchase order data please contact us to make this request.  Any data used by our plugin is stored on your server and we can’t access this data unless you give us explicit permission and credentials to do so.