About

Hi, my name is Martin and I am the founder of Northern Beaches Websites. I am not the prettiest kid on the block but I do know a thing or two about websites. Please check out the below information to learn more about me and Northern Beaches Websites!

northern beaches websites logo

Northern Beaches Websites is an experienced website design and development studio based in Collaroy on Sydney’s Northern Beaches/Warringah district. Our team comprises of university qualified, award winning designers who are keen to make a difference to how people interact with digital services. Our goal is to:

MAKE WEBSITES AS FUNCTIONAL, BEAUTIFUL AND AS EASY TO USE AS POSSIBLE AND TO PROVIDE UNPARALLELED QUALITY AND CUSTOMER SUPPORT.

We are completely locally owned and operated on Sydney’s awesome Northern Beaches. We currently serve customers in over 25 countries. Our list of clients includes small shops, sole traders and tradesman all the way up to large corporations with custom development projects.

Our team keeps up to date with the latest web technologies and compliance standards. Our coding languages include HTML, CSS, PHP and Javascript, to deliver you a cutting edge design and user experience. We see websites not as being some secondary marketing function, but a primary force that drives sales or communicates information to customers. We have a proven track record in getting even new companies into becoming highly competitive and successful businesses in part due to their website.

Our websites are hassle free so you can concentrate on running your business! We provide great flexibility across all our website services. For example if you want to update your website yourself, that’s fine! If you want us to do everything for you, that’s great as well. Do you want to sit down and have a creative design session, we can do that, or do you want us to use our experience to come up with a great solution, well we can do that as well.

But we don’t just do websites though. Northern Beaches websites provides a range of graphic design solutions including logos, business cards and letterheads and we can even organise all the printing. We also provide  photography, videography and copywriting services so your company or brand can be shown in the best possible light. We can produce engaging videos and online advertising using animation and professional narration. We also make signage and can get it made and delivered to your personal or business address. We even offer 3D CAD solutions with photo-realistic rendering, technical/engineering drawings and manufacturing specifications even for complex engineering projects – yes we are qualified industrial/product designers as well. We can also assist you in the sourcing of the manufacture of your product as we have extensive industry experience and knowledge of various supply chains which can help turn your idea into a real product.

We offer an end to end solution for a range of businesses and industries from design, marketing strategy and deployment, website development, support and ongoing maintenance.

Over450

projects delivered on time and on budget

Powering25

countries around the world with online solutions

average customer rating

15

years in operation and counting

Our process

Before we start projects we like to discuss with the customer what their goals are and what they want to achieve. As sometimes what you may initially envisage may not be the best strategy to succeed online or achieve your desired results. We have assisted many businesses big and small to get qualified traffic, increased conversions and higher engagement through good design, branding and marketing. We see the results first hand so we know we can achieve this for your business as well. Sometimes we like to guide businesses down a different path in a way that makes them stand out from the crowd, and not stick out; this is what we call being “radically conservative”.

At Northern Beaches Websites we take a fresh and creative approach to all our projects, even things that may seem mundane or beyond improvement. Take for instance a website we designed for The Cake Company based in Melbourne. Typically a cake website would be filled with pretty flowers and have a real traditional aesthetic. But the client wanted to stand out, so we developed a beautiful modern cake website, using striking bold colours that made visitors to her website take notice. The client has used our branding strategy not only in their marketing material but across their whole product line to create a professional, consistent and rememberable brand experience.

We achieve all this by being creative and working collaboratively with you to find the perfect design solution. We are designers turned web developers, not web developers turned designers! We understand interfaces and processes that your business needs to drive sales, or to make information more transparent and engaging. Your pitch and content shouldn’t be compromised by the web, it should only be enhanced.

Every business is different and that’s why we design our websites with the specific needs of the customers in mind. This also means you only pay for what you need, you’re not on some tiered plan with entitlements you simply don’t need. Our pricing model is fair, you pay for our time. For most of our services like graphics and website projects we don’t put you on monthly plans which subsidise things initially but end up costing you far more in the long run.

First we like to find out what you are after, we like to discuss your goals and aspirations of your project and offer a proposal. 

We are flexible in our approach. If you don’t need everything up and running on day one, we can stagger the launch of your site if necessary or add on features as your needs change over time.

project definition

We then begin to research your industry, market and target demographic and start brainstorming ideas and sketching out concepts. These concepts could be for graphic or website design. For custom website development we may even present more detail like tree diagrams and user flow diagrams showing the different use cases of how customers/end users will interact with your web application. 

project research conceptualisation

We then develop these sketches/prototypes into full design concepts or mockups and we go through a cycle of revisions until you are happy with the design. This way you can ensure you know what you are going to get before pulling the trigger. We then will then move onto the website development phase or artwork development phase. In this stage this is where we will do the bulk of the work and it can take time depending on the scope of your project.

project design construction

We will then test the solution and deliver it to you or online, and provide instructions if it is a website or PPC self managed campaign. We then offer friendly customer customer support. For graphic designs at this stage we will deliver the final design or if printing or manufacturing is required deliver these to your nominated address.

project delivery fulfilment

Fantastic High Quality Design

Our award winning design team produces design solutions that will go above and beyond your expectations. All our designs include unlimited design revisions*.

Trusted and Reputable Company

We have worked with companies from Palm Beach to Manly and from Dubai to America; Northern Beaches and the world have trusted Northern Beaches Websites for many years in providing customised and thoughtful graphic and web solutions.

Fantastic High Quality Design

Our support team is always on call to assist you no matter how simple or challenging your enquiry might be. We will start projects half way through, we will fix up dull websites, we will make websites friendly for mobile devices and tablets, we will get you selling on latest infrastructure and technology available, you have a problem, we have a solution.

Affordable Prices

We don’t think high quality designs should be for the fortune 500. We believe every business including yours deserves to look great and stand out. That’s why at Northern Beaches websites we offer a price match guarantee on any comparable service – this is our promise.

Modular Features to Suit Everyone

No matter how busy or free you are, or your technical expertise, we provide customised solutions for every client. So you can manage your content and make changes quickly and you can save money whilst doing so. Likewise, we offer professional copy wrighting services for small businesses to help them get that winning edge. No matter what services you get from us you will always be treated with unlimited support, websites pages and our quality and price guarantee.

Committed to your Success

Your interest is always our best interest and we want to offer value for money solutions that will enhance your business aesthetically and its bottom line. We are not a set and forget business we always like to continually offer improvements to our customers websites so you can stay up to date with the latest and greatest the web has to offer.
Our transparency is best demonstrated by our low prices. Our prices are based on our time, and on our time alone. We think every small business should be able to afford to get online.
All our consumer websites are built on open source architecture, so it’s secure and we don’t have any lock in – all our services are transportable. We don’t use any proprietary systems, and you own your design not us! That’s why every website we design features the copyright symbol followed by your company name. Any designer/developer can take over our websites at any time with no hassles. We believe you should have choice in who looks after your website, and we say this with confidence because we know that once you begin a project with us you will stick with us because of our affordable prices and fantastic customer service.
By being upfront about one off and re-occurring charges we can ensure you never get charged without your authorisation and we are upfront about what particular items cost through quotes. For new customers and overseas customers we require upfront payments and this is also stated in our terms and conditions.
We like to be really explicit in what we are going to deliver and we do this through our design concepts and quotes. We like to be clear, concise and detailed where necessary to make sure you know what you are getting. Of course if you do have any specific requirements we ask that you put that to us before the project commences so we can ensure we deliver this outcome and the project is costed appropriately.
Efficient communication – we are a small operation which means we can generally reply to emails within a couple of hours. There are no stupid support tickets or lines to wait for, you are always our number 1 priority and we mean it. We are committed to being as helpful to customers as possible through our email support and have a ‘yes we can’ approach to solving problems. We like to consider every way possible how we can satisfy your request, and this is why we deliver solutions not excuses to our customers!

The online world can be an unsafe one with new threats coming online all the time. This is why we offer our support and maintenance package on all our websites to ensure your website is always secure and backed up. Operationally we are compliant with AS/NZS ISO 31000:2009 Risk Management Process. We have a systematic and process driven method with defining, measuring, analysing and ranking and monitoring risks. We implement proactive methods to mitigate security issues that could occur online. Our servers frequently get penetration tested and are monitored automatically for malware and other online threats.

We are committed to data protection and that is why we strongly recommend our support and maintenance package which backs up your website regularly. All our shopping checkout pages are secure with SSL encryption and all our payment gateway partners are PCI compliant which ensures your customer data is secure and transactions occur unmonitored.

We believe in environmental sustainability in all areas of our business from the design and development stage all the way through to the computer servers that host your website. That’s why we have systems in place that help us reduce our environmental footprint.

One would think that with all these computers these days we are saving a lot of trees from all those nasty brochures and manuals – (although we still get them in our letterbox!). Whilst this is partly true the impact on the environment from energy used by server farms around the world is staggering; it is the hidden cost of the internet. That’s why the servers that host our websites are offset with carbon credits, this is just one practical way in which Northern Beaches Websites is taking environmental sustainability seriously. As well as producing fantastic websites we want to be a good steward of our environment, and not just the ecological one, but also the wider societal one by supporting the local community and important causes where possible.