We collect data from form entries on our website. Forms are an avenue in which customers can contact us about a range of issues from sales to support. We store this data on our servers so we have a history of your previous questions and support matters so we can better serve your needs. We ask for, collect and store only the bare minimum necessary to identify and contact you including your name and email address.
When you make a purchase on Northern Beaches Websites we store your order information on our servers. This data is an important record of your transaction so we can address any issues which may arise from your order and so we can contact you about important updates about the specific products you may purchase.
Our website doesn’t share any information through form submissions or through cookies or from any other transmission to anyone at any time. At Northern Beaches Websites we are committed to keeping your confidential information private. Any files we send online are fully encrypted and we store our local files on raid systems with an encrypted online backup so your files are always safe. However Northern Beaches Websites may be required by law to disclose information to relevant government authorities at their request. Another exception is at the request of the customer to contact 3rd parties e.g. a payment gateway or previous designer on their behalf for the customers convenience. These communications will only be made at upon the clients authorisation.
Whenever you use our web site, or any other web site for that matter, the hosting of the websites you visit needs to know the IP address of your computer so that it can send the requested website pages to your browser. One can approximate a users location using their IP address but generally speaking IP addresses are anonymous. We do not keep a record of IP addresses from visitors except if you have specifically provided us with information about yourself, in which case we record your IP address for security reasons. We may also use this anonymous data to make improvements on our website by reviewing page views and other logs.
Northern Beaches Websites is located at 12/1 Ramsay Street, Collaroy, NSW, 2097 and the data administrator is Martin Gibson. You may contact us via email at [email protected] if you should have any questions or wish to delete or retrieve your data from us.
Our data is stored on a central server with regular off-site backups. The servers are located in a secure location in Sydney, Australia. Only Northern Beaches Websites and our server administrators have access to this information. It is not shared with any third parties.
In regards to our Zoom plugin, and any plugins developed by Northern Beaches Websites, no data is stored on our servers except for your initial purchase order data. If you wish to remove this purchase order data please contact us to make this request. Any data used by our plugin is stored on your server and we can’t access this data unless you give us explicit permission and credentials to do so.